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Dominion Energy is a North American power and energy company that supplies electricity in parts of Virginia, North Carolina, and South Carolina and supplies natural gas to parts of Utah, Idaho and Wyoming, West Virginia, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. Dominion also has generation facilities in Indiana, Illinois, Connecticut, and Rhode Island.
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What isn't working?
Please let us know what issue you are experiencing with Dominion Energy:
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In the last three months, how would you rate Dominion Energy?
3.42 out of 5 1,262 ratings
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Problems in the last 24 hours in Geneva, Illinois
The chart below shows the number of Dominion Energy reports we have received in the last 24 hours from users in Geneva and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Dominion Energy. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Dominion Energy users through our website.
Power Outage (99%)
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Website (1%)
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Maintenance (%)
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Dominion Energy Issues Reports
Latest outage, problems and issue reports in social media:
- K (@KB43215) reported
@DominionEnergy I am a customer in Ohio and I just received a shutoff notice. On that bill there is noted a returned payment that my bank has no record of at all. Your website is down and I've been on hold for 90 minutes with no response. I am incredibly frustrated.
- Randa Slater 🇺🇦 (@Randa_Slater) reported fromMaryes Heights, Virginia
@DominionEnergy help! I tried calling, but the estimated wait time is 1 hour, 5 minutes! I was willing to hold, no option, but got disconnected by the system. I need to find out how much is due by 5pm! The system says $600+ but the website says I owe $0!
- Tim (@TAM662013) reported
@DominionEnergy am I going to be able to start service today? I am stuck without power and your website is down. I need help
- Sinknslow2 (@Sinknslow2) reported
@DominionEnergy No, the power was restored. But I do want you to realize your demo. Out here there is no city water, it is wells. No powers means no water. Its not just the lights, the air, the internet, it’s also the basic human need of water. Please, keep this in mind.
- -- -- (@miltoda) reported
@dam24558 @DominionEnergy Same issue for me too. Checked Twitter to make sure I'm not the crazy one. If my bill pay doesn't work because of this broken website update, it's not my fault.
- K (@delcade) reported
@ramblingfancy @DominionEnergy They are completely incompetent. Five days to update the system and it failed. I also sat on the phone for an hour after getting locked out.
- RedRingRico (@Rick47973858) reported
@DominionEnergy over 12 hours, still no power in Earlysville VA! Way to fail!
- ~N. (@ramblingfancy) reported
@CityRichmondVA Can you please look into what is going on at @DominionEnergy? They shut down their website for days, they will not accept phone calls, their billing amounts don't match our bills, they've shut down all customer service, we have NO recourse!
- Kassi Spicer (@KassiSpicer) reported
@DominionEnergy wow can't even pay my bill, bet the system won't be messed up enough to cut my power off tomorrow since i cant pay. bet I'll be charged loads of fees to reconnect service. Too bad we don't have other options, nothing like being tapped by corporate greed.
- DuWane Murf (@dam24558) reported
@DominionEnergy Because, in order for me to now unlock the account, I'm going to have to wait until my wife gets home from work since the account is in her name. In the meantime, your IT team can address the issue.
