Google Fi Trade-In: Guide To Trade In Device On Google Fi Network - Tecody (2025)

Last Updated on October 11, 2023 by Ron D. Morgan

Do you know that you can return your current device to Google Fi and get credit to pay for a new device? The process is known as the trade-in program. Thankfully, Google Fi is one of the few network providers that run a robust trade-in program.

In a nutshell, how the program works is, you return your current device to Google Fi following the trade-in device return process. The network does a final evaluation of your device to determine the trade-in value. The value is then credited to your Google Fi account.

This post will guide you through the entire Google Fi trade-in program. You will learn how to get the trade-in value of your device online. Also, you will learn how to properly your device for trade-in and other related details.

How Does Google FI Trade In Work?

The Google Fi trade-in program allows you and other customers on the network to trade in your current device. In exchange, the network will credit your account with the trade-in value of the device. The process is not as complicated as it sounds, trust me.

Other carriers collaborate with third-party companies to handle their trade-in program. But Google FI handles the trade-in process in-house.

How the Google FI trade-in program works is that you first get the estimated trade-in value of the device online. Then you return the device. Finally, the network will credit your Google Fi account with the equivalent of the final trade-in value.

Google FI Device Trade-in Requirements

There are some requirements your device must meet to be eligible for trade-in on the Google Fi network. First, the device must have some sort of value. In other words, the device must be worth at least $1.

Check below for other requirements your device must meet to qualify for the trade-in program:

. The device can power on and off.

. No physical damage or deep scratch on the device.

. No cracks on the screen.

. All parts of the device must be complete. That doesn’t include the accessories.

. No liquid damage or discoloration on the device.

What Types Of Phones Can You Trade In On Google Fi?

The Google Fi trade-in program allows you to trade in the following phone brands:

. LG

. Apple (iPhone)

. Google Pixel

. Samsung phones

. Motorola phones

How To Find The Trade-in Value Of Your Device On Google Fi Network?

Google Fi network gives you the option to know the trade-in value of your device before you start the process. You do this by completing an online appraisal on their site.

Any value you see, after you complete the online appraisal, is the estimated trade-in value. The estimated trade-in value may differ from the final trade-in value. Follow the steps below to complete the online appraisal for your device:

. Visit theGoogle Fi trade-in appraisal page.

. Enter your Google Fi account details to sign into your Google Fi account.

. Click nGet an Estimate.

. Select your phone’s brand from the options available and click onNext.

. Click on your phone’s model and clickNext.

. Click on the options that apply to your device in terms ofStorage/ Carrier/ Power/ Screen. After that, Click onNext, to get to the next page.

. The new page will show the Estimated Value of your device.

. Click onYeson both trade-in terms and conditions pages.

. Finally, clickAdd to Order.

Preparing Your Device For Trade-in

Before you continue with the trade-in process, you have to prepare your phone for the process. Google Fi expects you to take some steps to get your device ready for trade-in.

Below is the checklist of things you must do to get your device ready for trade-in:

a. Delete Personal Information

The next step is to delete all personal information on the device. Log out from all platforms and delete your personal information from the accounts. That includes your iCloud or similar accounts.

Also, disable all tracking apps on the device. That includes tracking my phone or other related apps.

b. Back-up Essential Information

First, you have to back up all the important information you still want on your device. The information includes your photos, contacts, videos, audio, and doc files.

You can back up the file in an external drive or on a cloud-based storage service. For cloud-based storage, you may have to pay a subscription fee.

c. Perform Factory Reset

Finally, perform a factory reset to clear all data on the device. The steps to perform a factory reset will depend on the device in question. Follow the steps here to perform a factory reset on yourAppleandSamsungphones.

How To Trade-in Device At Google FI

Thankfully, you don’t need to visit any Google Fi store to return your device. Rather, the Google Fi network will send a trade-in kit to your address. Package the phone and ship it out.

After the network receives your device, it will carry out a final physical appraisal. You will receive an email on the final trade-in value of your device within days of shipping out the device.

How To Track Your Trade-in At Google FI?

Thankfully, you can track the trade-in status after you ship out the device. To do this, sign into your Google Fi account. Click onManage Planand further selectDevices.You will find details of your trade-in status.

How To Receive Payments For Trade-in At Google FI

Google Fi will credit your account with the final trade-in value of the device. You will receive an email with the final trade-in value of the device and when to expect the credit in your Google Fi account.

Frequently Asked Questions

Can You Trade In Phone Accessories?

No. Google Fi trade-in program doesn’t require you to ship the device with the accessories. Just ship your phone.

How Long Do You Have To Return Your Device?

After you complete the online appraisal, you have30 daysfrom the day you completed the online appraisal to return your device. Failure to return the device within this period can affect the final trade-in value of the device.

Google Fi Trade-In: Guide To Trade In Device On Google Fi Network - Tecody (1)

Ron D. Morgan

Hi, I’m Ron D. Morgan. TECODY IS MY BRAINCHILD. I’ve worked in a tech startup in the last 7 years. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers.

Got my two friends who are Nerd Heads too and here we are. The aim here is to provide readers with accurate info to help them resolve basic troubleshooting issues with Network and devices. You can always reach out to us via our Contact Us Page.

Google Fi Trade-In: Guide To Trade In Device On Google Fi Network - Tecody (2025)

FAQs

How does Google Fi phone trade-in work? ›

You can trade in one phone for each Google Fi order you place. After we get your phone, we'll verify the trade-in value and send an email with details on when to expect a refund or account credit.

How to swap phones on Google Fi? ›

How to transfer Fi service to a new Android phone
  1. On your new phone, download the Google Fi app.
  2. Open the Google Fi app .
  3. Sign in with the Google Account that you used to sign up for Google Fi.
  4. You may need to install an update. ...
  5. To start your number transfer, follow the on-screen steps.

How do I trade in my phone with Google? ›

Our trade-in partner will mail you a trade-in kit with a prepaid label. Once our trade-in partner gets your old phone and confirms the value, Google on behalf of our trade-in partner will issue the credit to your form of payment that you used for the order (or provide Google Store credit where we're unable to).

How do I return a trade-in phone to Google? ›

Fully reset your trade-in device for maximum value
  1. Prepare your old device: Transfer data from your old device to your new one. ...
  2. Pack your device in the prepaid trade-in kit. Remove watch bands for any smartwatches. ...
  3. Attach the shipping label.
  4. Ship the device through UPS. Find UPS dropoff locations near you.

How long does Google phone trade in take? ›

As soon as we receive your trade-in device, we'll usually inspect it within 5 business days and notify you of the results via email.

What are the disadvantages of Google Fi? ›

Google Fi Wireless Pros and Cons
  • Pros:
  • The W+ Network. ...
  • Large Data Threshold. ...
  • Extra Perks. ...
  • The “Try Fi for free” Program. ...
  • Cons:
  • Expensive “flexible” Plan. ...
  • Limited Features for “Simply Unlimited”
Mar 4, 2024

How do I transfer my Google Fi to a new carrier? ›

Cancel your Google Fi service & transfer your number to a new carrier
  1. Open the Google Fi app. or website. ...
  2. In the “Account” tab, select Manage plan.
  3. Select Leave Google Fi.
  4. To confirm cancellation, follow the guided steps.
  5. Select Transfer your number to another carrier.
  6. Get your port-out number and PIN.

How do I transfer my Google from one phone to another? ›

How to transfer data from Android to Android
  1. Insert your SIM card into your new phone and turn it on. ...
  2. On your old phone, open the Settings app, then select Google. ...
  3. Still using your old phone, select Set up and restore. ...
  4. Select your new phone's model name from the list.
Feb 27, 2023

Does Google Fi protect against SIM swapping? ›

With Number Lock, you can have an additional layer of protection against illegal SIM swaps. It's an optional feature offered to Google Fi users at no extra cost. When Number Lock is on: You can't transfer your number to another phone.

Can I do a Google trade in in store? ›

At the Google retail store, when you buy a new Pixel device, you can trade in your old device for a trade-in credit. The sales associate will assess the trade-in device and will give you a quote.

How do I set up a trade in on my phone? ›

For Android:
  1. Go to "Settings."
  2. Select "Backup and reset."
  3. Select "Factory data reset."

How do I package my phone for trade in? ›

Inside the box: carefully wrap your device (include paper, bubble wrap, or other padding to prevent damage in-transit), then place it and the receipt included with your Trade-in shipping label.

How to switch phones on Google Fi? ›

To transfer a physical SIM card:
  1. Remove the Google Fi SIM card from your current device or purchase a new Google Fi SIM card.
  2. In the SIM tray of your new iPhone, insert the Google Fi SIM card.
  3. Download the Google Fi iOS app.
  4. Open the Google Fi app .
  5. Sign in with the Google Account you used to sign up for Google Fi.

How do I exchange a Google phone? ›

Buy a new Pixel and start your trade-in.
  1. Pick your new Pixel. Start your trade-in when you add your new Pixel device to your cart.
  2. Transfer your data. When your new Pixel arrives, transfer your data. Then, factory reset your old device. ...
  3. Send your old device. Ship it back with your prepaid trade-in kit.

Can I trade in two phones at Google? ›

You can trade in multiple devices, but only one phone per order. If you're buying a new device, you can get an estimate for your current phone value and order a trade‑in kit when you purchase your new device.

How does Google financing work with trade in? ›

For Google Store financing, you'll get the trade-in credit added to your financing balance, which lowers your monthly payments. If you purchased your device using a carrier payment plan, such as Verizon's device payment plan or AT&T's installment plan, the amount financed will be reduced by your post-inspection value.

Does Google Fi replace phones? ›

Eligibility for replacements

You can get a replacement if your device stops working correctly. During the manufacturer's warranty period, you might be eligible for a manufacturer's warranty replacement in case of mechanical breakdown. There's no charge for a warranty replacement.

Can I trade in my phone before it's paid off? ›

It depends on where you're trading it in. Different carriers and retailers have varying policies regarding what you can and cannot do. Some, for instance, will allow it and factor in the remaining balance into the trade-in value. Others, however, will require that you pay off your device before trading it in.

How do I track my Google Fi trade in? ›

To track your trade-in device:
  1. Go to your Google Store "Order history" page.
  2. Select Trade-in details.
  3. Select Track your old phone. This helps to check your old phone's tracking information on the delivery carrier's website.

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